Custom WebHelp by Judith Snyder Judiths customer service, attention to detail, and response time are outstanding, St. James Mercy Hospital A guide to choosing your website designer
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Judith Snyder
Custom WebHelp
P: (315) 682-1024
E: CustomWebHelp@gmail.com
Copryright 2002-2015
All Rights Reserved



testimonials

Contact has a wide range of programs, and organizing all that info into a navigable site is a challenge, especially because we have also had many program changes in the years we have worked together. And together is the key: Judith works hard for you, but more importantly, she works with you.
Contact Community Services
We have been working with Judith for many, many years, (actually I have lost track), and I would definitely recommend her. She knows her stuff and she makes a point of knowing and understanding us and our needs. She stays very current with web development and optimization, and I continue to scratch my head when our Hotline staff announces that we received a call from Los Angeles, or Russia, or even India because the hotline came up in a Google search. She is also very prompt at making changes or posting items for us. Contact has a wide range of programs, and organizing all that info into a navigable site is a challenge, especially because we have also had many program changes in the years we have worked together. And together is the key: Judith works hard for you, but more importantly, she works with you.
Wendy Stein, Director Communications (former)
Contact Community Services
211 CNY
211 CNY DISABILITY
Teen Talk
I am impressed with her ability to get clients to identify which content is most important and then locate and format it so that it draws a visitor’s attention ...
CHAMP Program for NYS Medical Providers
Judith and I have worked together since 2005. These projects have included creating an online reference book and websites for a professional association, a grant-funded, non-profit organization, and a commercial agency. I continue to use Judith as a web developer because I know she will look out for the organization’s best interest. In addition, I can count on her to use the best web standards (information architecture) to develop user-friendly navigation and layout that works from day one. I am impressed with her ability to get clients to identify which content is most important and then locate and format it so that it draws a visitor’s attention. And finally, her exceptional customer service continues with her website maintenance. I know I can contact her for help or an update and that she will attend to the organization’s needs.
Trish Booth
Website Editor
CHAMP Program
Her customer service, attention to detail, and response time are outstanding ...
St. James Mercy Hospital
We engaged Judith Snyder/Custom WebHelp to oversee the redesign of our website. Our primary goal was to make the site more intuitive, user friendly, and content-rich, while setting the stage for future functionality upgrades. Given our limited internal resources, many times Judith took the initiative to research and follow up on technical issues that arose during the project. Her interest and expertise gave us peace of mind that these complicated issues were resolved in our best interest. Judith also shared many ideas on how to improve content, navigation and functionality, even after the site went live. As an independent business person, she understands the challenges and needs of a small organization like ours. Her customer service, attention to detail, and response time are outstanding, and she is ever-mindful of our budget and offers money-saving suggestions. We look forward to continue working with Judith to enhance our online presence.
Kate Kreger
Director of Business Development & Marketing
St. James Mercy Hospital
SJMH is hiring Registered Nurses RNs in Hornell, NY; employment benefits


The excellent work you did with search words has brought in new customers ...you gave us the professional image...
EJ | Syracuse Castings

Thank you for your recent help redesigning our website. We have had numerous compliments on how much better and easier our site is to use. The excellent work you did with search words has brought in new customers who were looking for access hatches and manhole covers but didn’t know where to go to find these products. You also gave us the professional image we wanted to convey about our diverse product line. We sincerely appreciate your dedication to quality work.
Timothy J. McKernan, National Sales Manager
EJ | Syracuse Castings


Resulted in a website that is easy to navigate, that our customers and authors love, and that has significantly improved our sales ...
Syracuse University Press

We have worked with Judith of Custom WebHelp since 2002. As a University Press publishing over 50-75 books a year, we need our titles constantly updated, promptly and with meticulous attention to detail. Judith’s work has resulted in a website that is easy to navigate, that our customers and authors love, and that has significantly improved our sales. From the beginning we have found Judith a pleasure to work with and a consistently reliable and responsive professional who meets her deadlines and is happy to go beyond what is expected of her.
Alice Randel Pfeiffer, Director
Mary Selden Evans, Executive Editor
SyracuseUniversityPress.syr.edu


In the process of restoring our website, she updated the CMS software which added improvements ....and returned us to a supported platform, which is better for security.
DeWitt Community Library

I am extremely satisfied with Judith’s work. We hired her on a short term basis for a web hosting issue that needed technical expertise which the Library staff did not have. Judith’s staff worked as liaisons between the Library and the web hosting company to restore our website which provides our patrons with a vital gateway to library services. She understood that minimizing the time that the website was down would be essential to minimize the disruption to the Library’s patrons. She listened to our suggestions and offered her own which made the process go very smoothly. In the process of restoring our website, she updated the CMS software which added improvements, such as legible URLs for each page, and returned us to a supported platform, which is better for security. We were also happy to support a local business rather than a remote firm. I would recommend Judith’s services to anyone with a similar issue.
Erin Cassidy
Assistant Director for Technology & Digital Services
DeWitt Community Library


You made the very unfamiliar and somewhat intimidating process of building a website, manageable, understandable and even fun! ...
Kilian Manufacturing Corporation

The website is up, it’s running and we’re getting rave reviews!! You made the very unfamiliar and somewhat intimidating process of building a website, manageable, understandable and even fun! Your ability to put us in touch with the right people—especially, the copywriter, illustrator, and photographer—made a huge different in the final product, without ‘breaking the bank’. These elements combined with your creative skills resulted in a website that makes our company proud and displays Kilian as the leaders we are! Thanks, again, for all your help. I would be happy to recommend your services to others who are looking to create an attractive and distinctive website. Best Regards,
Don Wierbinski
Vice President of Sales and Marketing


Mini-site
AppWEAR

I am very pleased with the AppWEAR website you and the team at Custom WebHelp built for me. I had only a vague notion of what I needed, but you translated it into a very swift and purposeful process ensuring the web site would be up and be fully functional. When I called, we had only but a week from start to finish as I am super impressed we made it with a day or two to spare!

I will certainly continue to send ANY work requiring web development and Marketing optimization to Custom WebHelp!

Greatly appreciate the "STAR" service I received – Thank you again!!
Alan Miles, President and Founder
https://appwear.us


I urge any business owner to hire Judith as the benefits of her services go far beyond the production of a website ...
Clear Path

After working with Judith on the website for our golf course, we didn’t think twice about hiring her to build the site for our newly established nonprofit organization, Clear Path. Starting up two businesses simultaneously is extremely demanding and stressful. Judith helped us stay organized and focused with customized questionnaires, helpful to-do lists, proactive guidance, and excellent communication. Judith knows exactly when to take charge and when to look to her client for an answer. She has a unique ability to implicitly understand her clients’ preferences and needs. Judith is experienced, capable, and careful, which put our minds at ease and reduced our burden tremendously. Unexpectedly, the process of building our site with Judith’s help also promoted further development and clarification of our programs and organization. Judith reviewed all of our content and offered feedback whenever she felt we could improve the quality. She encouraged us to fine tune our description in order to present the very best portrayal of our organization. I urge any business owner to hire Judith as the benefits of her services go far beyond the production of a website. Judith – you are a true professional, a million thanks for your excellent work! Update: During a press conference we had several compliments on our logo including one made during a guest speech! Thanks for helping us look good.
"Your logo is spot-on...stunning, compelling, and memorable..." nonprofit organization
Ellen Spicer,
Operations Manager (former)


I don’t know how she knew what I wanted my site to look like, but she did. My experience with Judith has been wonderful and I look forward to working with her for many years to come.
Compliance Payroll LLC

I actually thought that I could build my own website. Well, I did, but it was not fun and realistically it was hard to do! And worst of all, it did not deliver the message that I needed. My specialty is payroll tax and compliance, which may sound intimidating to some, it is what I do and I’m passionate about it! My father-in-law always told me that you cannot beat a man at his own trade. Remembering that, I mentioned my problem to my accountant and she directed me to Judith Snyder. That was the best thing that ever happened for my website! Judith asked me for my background and for a description of my business. I sent her a lot of information and she diligently went through it and built my site. I am so impressed with the results! The content, the layout and the professional image it portrays is what I was looking for. Now I can get back to doing what I do best. Thank you Judith for doing what you do best!
Mary Kohles
President
compliance-payroll.com


Highly recommend Judith Snyder and Custom WebHelp to anyone looking for a website designer who is extremely knowledgeable, creative, patient and hard working ...
Paul Niemiec, Jr.

Judith Snyder is a terrific website designer! This is our first experience with a professional website design company and we have been more than pleased with the exemplary detailed work done by Judith Snyder. Judith’s professional knowledge of website design is extraordinary and throughout the entire process she skillfully guided us from start to finish, including the technical aspects of the use of merchant services, the on-line cart system, and the web page design itself. Judith was very patient with us and answered all of our many questions/requests, offering helpful options and suggestions in the process to make the website both artistic and functional. Willing to work within our budget, Judith suggested ways to minimize costs overall. Her enthusiasm for a great result was inspiring. The outcome is just what we wanted—a professional website design for our art business that is secure, user-friendly, elegant yet simple. We would highly recommend Judith Snyder and CustomWebHelp.com to anyone looking for a website designer who is extremely knowledgeable, creative, patient and hard working.
Paul Niemiec, Jr.
RunningWindStudio.com
Client since 2007


Her ability to provide guidance and support whenever we needed it meant that our project progressed smoothly to its launch ...
SUNY Medical Upstate University

Judith worked collaboratively with us during the past year (2005) to design a web book. As the first online textbook written by medical providers for medical providers, we were concerned about trying to create a site for which there are no templates or models. Right from the first discussion of the concept, she responded with ways to make our ideas a reality. Her ability to provide guidance and support whenever we needed it meant that our project progressed smoothly to its launch. Her expertise produced a unique website that enables all visitors to easily access the information they are seeking. Because Custom WebHelp provides a full range of services, our website will continue to run smoothly and we can take advantage of the power of the Internet to educate health professionals.
Dr. Botash
childabusemd.com


Judith seemed to understand exactly what we needed and provided excellent guidance and expertise, all the while listening carefully to our ideas and feedback ...
The Ridge Golf Club

We hired Judith to help us build a website for our newly acquired golf course in April, 2011. We were impressed from the start with Judith’s enthusiastic and thorough approach; she took the time to come visit our club and asked thoughtful questions about our business, our marketing plan, and our style. As we built our site, Judith seemed to understand exactly what we needed and provided excellent guidance and expertise, all the while listening carefully to our ideas and feedback. When our project turned urgent due to a media deadline, Judith and her team worked evenings and weekends to finish the site in record time. She delivered a site that is professional, user-friendly, and beautiful. Working with Judith Snyder is an absolute pleasure and the quality of her work is second to none.
Ellen Spicer
Clubhouse Manager (former)
golfattheridge.com/


Judith is professional, a pleasure to work with, consistently meets her deadlines and is committed to a level of excellence that has surpassed our expectations ...
KUMA Interactive

We have worked with Custom WebHelp for about 2 years. Our company works with Fortune 100 companies and there are times when we need work done quickly, efficiently and with attention to detail. Judith is professional, a pleasure to work with, consistently meets her deadlines and is committed to a level of excellence that has surpassed our expectations. Most important to us is her reliability and the fact that she cares about our clients as much as we do.
Cynthia Cassidy, Vice President Operations
kumainteractive.com


The new PB&H/Syracuse Sales website is far superior to the old one, and we are expecting good business results from this ...
PB&H Moulding

Judith...We think the new PB&H/Syracuse Sales website is far superior to the old one, and we are expecting good business results from this. In addition, we feel this good result is due to the work you have done on our behalf, and we thank you!!
JoDean and Timothy Orcutt, Owners
PB&H Moulding Corporation


From the conceptual period to launch time, working with Judith was joy. ...
Dennis P. Murphy

There are many options available for web design in the Central New York region and differentiating companies in this arena can indeed be a daunting task. I spoke with several before speaking with Judith, and by this time I knew what I wanted and what I didn’t need. A short initial business meeting with Judith turned into a two and a half hour long collaboration. I was totally comfortable explaining my business concept and where I wanted the website to take me. During the months that followed Judith was ever patient with my questions and the changes I made that inevitably will come during this development. The website turned out to be exactly how I envisioned it. From the conceptual period to launch time, working with Judith was joy. I am most appreciative for her knowledge and support and highly recommend her services to those who are in the market for a respectable quality built website.
Dennis P. Murphy
Founder and C.E.O
Wizard Screening Services L.L.C.


We continue to rely on her expertise and experience as our needs grow and change ...
Contact Community Services

We have been working with Judith since 2007 and she has helped Contact Community Services develop three sites, one for the agency itself, one for SEL, and one for our weekly Teen Talk radio show. We receive many compliments about their design and ease of navigation. Judith is very helpful, has lots of suggestions and solutions and is very, very, very patient! She now maintains our site and posts changes and new features faster than I could ever do them in-house. We continue to rely on her expertise and experience as our needs grow and change. Fortunately, she planned for change and built flexibility into our sites. I want to thank Judith for her skill, her vast knowledge of website design, and her professionalism.
...done an incredible job getting us to come up in the search engines
Wendy Stein, Director Communications
Contact Community Services
CNY Social Emotional Learning Institute
Teen Talk


Judith has enormous experience and understands marketing and how consumers consume the information on a web site.
Elizabeth Andrews

My previous web site was a disaster. It was one of those "Oh, I can make a web site for you, for free, because you are a good friend" offers. And then you are trapped between being appreciative and feeling guilty because it is ‘Free’! Images were missing, links went no where, pictures were out of focus and it took weeks to get changes made. Then I was accepted to an important Arts and Crafts Conference and I and my Art work had to be presented professionally and creatively. Needing a fabulous and fast fix I researched web site design in the Syracuse area. I visited Judith Snyder’s other website work and it was impeccable. I explained the 6-week time crunch that I was in and though highly irregular she said she would try to get it done. She worked on the site daily, kept me on a schedule to get content to her, suggested formatting options and offered suggestions to stay within my budget. Judith has enormous experience and understands marketing and how consumers consume the information on a web site. My web site has been praised for its clarity, content and simplicity. Most importantly she understood the importance of attending the Conference with a web site we could both be proud of. She went above and beyond in getting it completed before the first business card was handed out! Thank You so much Judith!!
Elizabeth Andrews Studio, original etchings


The content, design, and overall professional feel of the site has been responsible for converting prospects to clients ...
Hypnosis for Women

Dear Judith, I can’t thank you enough for the incredible job you did in creating my website. It went from being a bland, mediocre site (that I put together using a template) to a very visually appealing, professional looking site. The responses I’ve gotten so far have been – "wow!" "amazing!" "what a difference!" "so easy to navigate" and "reflects your credibility, caring, and welcoming demeanor."

I know I did the right thing in choosing your services. You and your team understand what is required to make the site look great, be user-friendly, get the site found by search engines while adhering to web and ethical search engine optimization standards.
read much more »


Your theoretical and practical knowledge on website user behavior is invaluable ...
PalmFlex

Thanks for the great work. Your final designs for our multi-store navigation bars and web page color templates are professional, user-friendly, and very readable. In other words, exactly what I want. Your theoretical and practical knowledge on website user behavior is invaluable. I appreciate your responsiveness, sensitivity and profound insight into the complex thoughts I am trying to express to our customers. Your translation of my ideas into vivid images and simple directions is a defining factor in how successful my eight stores with one checkout concept will be.
Darryl Abrahms
palmflex.com


The Opera Tales site has been a great success.... besides the financial blessing, I’ve ended up making some good friends I’d not have known otherwise ...
Opera Tales

We couldn’t be happier with the website that Judith Snyder at Custom WebHelp has designed for us. Her knowledge of design and marketing and her attention to our specific needs as a business have resulted in a site of which we are truly proud. It’s certainly gratifying, now that Opera Tales has been launched, to know that we’ll have the support of Judith’s insight and expertise as we move forward.
Update: The Opera Tales site has been a great success. There is activity every day and besides the financial blessing, I’ve ended up making some good friends I’d not have known otherwise. The site gets complimented all the time. So, thanks a bunch. I’ve really appreciated it.
John Davies
OperaTales.com


Judith is very easy to work with from the initial meeting through the final launch ...
Sabach Design

I am very pleased with my website redesign and customer response to it. Judith is very easy to work with from the initial meeting through the final launch. She listens, makes suggestions for options as she sees the need, and is very prompt with her work. Her terms are spelled out clearly and fully at the onset of a project. I would enthusiastically recommend Judith to anyone looking to have a website created for his/her business.
Anne Sabach
Sabach Design


She is very easy to work with, professional and goes the extra mile to make your site the best ...
Village Candy Shoppe

As someone new to the web, it was reassuring to have Judith Snyder of Custom WebHelp walk me through the whole process step by step. Judith took an idea for a logo and helped develop a professional logo and branding for the Village Candy Shoppe with graphics that even included my gift wrap paper and a ‘chocolate’ background for my candy shoppe. She was able to point me to an excellent photographer, who was fast, efficient, and made the candy images jump off the pages. She helped me understand how to focus on my content—making sure the words were descriptive and helped the reader imagine a ‘taste’ of the chocolate gift baskets they were considering buying. The excellent quality of this website has been noticed by others who have visited the site. Some of the comments have been "clear and concise descriptions of the products," "excellent website," "easy to navigate," and "inviting site to visit." I highly recommend contacting Judith for any website design needs. She is very easy to work with, professional and goes the extra mile to make your site the best. My best to you, Judith
Kathy Chappini


Judith is so easy to work with and knew exactly what I wanted from our first conversation ...
Jackie Salanger

Judith came to my rescue when my website "disappeared" from my hosting site who didn’t have a back-up copy, and neither did I. I had to get my site back up quickly from scratch and Judith was able to do just that with a site that is professional, easy to navigate and presents my vacation properties beautifully. Judith knew that I had no experience with the technical aspects of domain names and web hosts and arranged the transfer of my domain name to a new host so that I could get my site up and running. Judith is so easy to work with and knew exactly what I wanted from our first conversation. She’s very approachable and always available for my questions. Thank you Judith!
Jackie Salanger
Beach Rentals


Custom WebHelp skills are the best...excellent listening, caring, encouraging, technical, and promotional skills that serve to guide ...
William Fibkins

Judith Snyder and Custom WebHelp skills are the best. You name it and they have it all. That is, excellent listening, caring, encouraging, technical, and promotional skills that serve to guide experienced professionals like myself in developing an elegant, welcoming, and exciting profile that has some pizzazz to it. Yes, I was a reluctant webpage candidate. You know the resistance routine; too busy working to have time for a webpage, lacking in computer skills, low on funds, I began a webpage many times and left the project unfinished. So when I heard of Judith’s work I was hesitant to try again. Who needs another failure experience? I was still in the WFD recovery stage. But thanks to Judith’s skills, guidance, and support I came out a winner, A success with my wonderful webpage. No longer a WFD I am free and able to ‘shine my light’ and share my skills and expertise with colleagues and resources throughout the world. It’s a great feeling—a turning point like the birth of child, graduation, marriage, a freeing divorce, success at work and in one’s personal life, etc. I can now throw out the pile of ‘who I am’ that contains scattered and sometimes faded items such as old resumes, out-of-date articles about the books and articles written, job descriptions, etc. Now ‘me,’ Bill Fibkins, is elegantly packaged on my webpages with my philosophy, skills, writing, experience, awards, etc., made very welcoming, attractive, clear, and yes, desirable for future clients. I urge others who have WFD to let Judith into your lives and let her help you to ‘shine your light’ as she has for me and the many others on this Testimonial page.
William Fibkins, Ph.D


Your organization is far above others in terms of knowledge and efficiency ...
Associated Industrial Riggers Corp.

After having a website for many years, and having the need for updating and optimization, your organization did a great job for us, and in a timely manner. Having worked with other web/computer people, your organization is far above others in terms of knowledge and efficiency. You did what you said you would do and I was never waiting for you on any issues. The updating and optimization has brought traffic to our site which, of course, brings increased revenue, and I recommend you and your staff highly.


She has been invaluable in making the web site become what I always envisioned it should be...She’s excellent! ...
A Stitcher’s Garden

Judith Snyder of Custom WebHelp has made my web site more professional, useful and attractive. She listens to all my questions and patiently informs me of the right way to accomplish things. She is always available, friendly and prompt. I appreciate her knowledge, her dedication, and her willingness to share information and guide me in helping to improve my business through better communication with my customers. She has been invaluable in making the web site become what I always envisioned it should be. I would recommend her services to anyone looking for web site input. She’s excellent!
Jan Smith, Owner


She knows how to take a concept and present it online to the public in a simple yet sophisticated manner ...
Paula R. Harwood

Judith Snyder of Custom WebHelp is my choice for professional website designer. She took my thoughts and turned them into magic. I often didn’t even have to finish my sentences while working with her. She was already three steps ahead of me and running with my ideas. She knows how to take a concept and present it online to the public in a simple yet sophisticated manner. She designed a very beautiful and polished website for me that I would be proud to show to any art gallery anywhere in the world. Judith and Custom WebHelp can offer you a quality professional solution to all of your web needs.
Paula R. Harwood


Judith continually offered useful suggestions and direction that helped me stay focused and make good decisions ...

Judith’s mind is a massive, accessible, rich and endless well of cutting edge information for making websites. She stays very current and is a very clear communicator. She quickly scoped out my project for me and created a solid overall framework for me to work with. During the time it took me to write the copy and collect up all the other bits and pieces, Judith continually offered useful suggestions and direction that helped me stay focused and make good decisions about how to put things together. And I was so charmed by the illustration on her website that Judith and the illustrator collaborated to create an illustrated banner for a uniquely wonderful, personal touch. This new website suits my needs perfectly, and to say I am happy about it would be an understatement. It has fortified what I do for a living to an extent I hadn’t anticipated, and I feel great appreciation for Judith.
T.O.


She is our online IT department ...
Hydrogeologist

Judith and CustomWebHelp walked us through the process of professional website design from initial goal setting through layout and incorporation of artwork, to launch, and then performance tracking. As a relatively new company, the process was very useful to us in defining ourselves, our strengths, and what separates us from our competition. She also assisted us in linking our company email through the website and provides valuable ongoing maintenance and statistical performance tracking. She understands how the web works and how to design your website so that it will be picked up by the major search engines. The result for us is a professional, user friendly and low maintenance website that has seen increased traffic every month since launch. She is our online IT department.
Thomas R. Byrnes


She has a remarkable balance of technical knowledge and creativity. Her services are exceptional. ...
Hafner’s Flower Barn

Most flower shops use templates provided by the national wire services, the result being identical websites that say little or nothing about who you are. We knew we wanted our website to stand out, to be unique, creative and distinctive. For most people with little technical expertise, the creation of a website can be intimidating, yet Judith Snyder of Custom WebHelp made the process incredibly easy. We were impressed with her desire to learn about our business, and her ability to translate that to the development of our website. Judith promptly responded to our questions, and delivered at every stage of the process, exactly as she promised. She has a remarkable balance of technical knowledge and creativity. Her services are exceptional.
Mike and Marcia Hafner, Owners


Her attention to navigation and user-friendly design resulted in a site that far exceeds my expectations ...
Made By Martha

Judith Snyder of Custom WebHelp was professional, responsive, and focused on my business needs. My top priority was that the site be attractive, and she certainly created a beautiful site—her attention to navigation and user-friendly design resulted in a site that far exceeds my expectations.
Martha Maywalt


Her knowledge and professionalism are outstanding ...
Admin Wizard

I was interviewed by a local TV station and decided to add the interview to my website. Having a video professional recapture the video wasn’t possible on my limited budget, so Judith Snyder of Custom WebHelp found a way to do it without costing any extra money. She also completely redesigned my website with new graphics, new navigation, new code so it would be found on more search engines, and new content. Judith is reliable and always follows through on her promises. Being a virtual assistant, a top-notch website is crucial to my business. Thanks to Judith, I now have one. Her knowledge and professionalism are outstanding.
Jackie Aurand