Custom WebHelp by Judith Snyder Judiths customer service, attention to detail, and response time are outstanding, St. James Mercy Hospital A guide to choosing your website designer
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Judith Snyder
Custom WebHelp
P: (315) 682-1024
E: CustomWebHelp@gmail.com
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portfolio  |  featured sites

St. James Mercy Hospital website development syracuse

St. James Mercy Hospital had a template website that visitors found difficult to use. St. James Mercy was looking for a redesigned site that was more intuitive, user friendly, and content-rich where visitors could find information quickly while still providing flexibility for future upgrades. Custom WebHelp developed a site that was part HTML (for flexibility) and part database/CMS that allowed St. James Mercy to update their physician directory pages. We prioritized and organized their content and developed a variety of content formats depending on the type of content. Services provided by Custom WebHelp: website design/development, physician database/CMS, usability, content strategy, information architecture, content migration, SEO, and website maintenance.
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hospital and medical website design




The Syracuse University Press requested a redesigned website in 2002 to showcase their seasonal catalogs and series/subject books. We completely restructured the website to enable the easy addition of seasonal catalogs and the flexibility to add new kinds of content as the web continually changes e.g. Facebook, twitter, videos, blogs, audio etc. We conducted usability testing on the initial design so visitors would find the website user-friendly and intuitive. Our SEO strategy has resulted in very good search engine optimization for their books—some books even outrank their Amazon.com book listings on Google search. Services provided by Custom WebHelp: website development, shopping cart, Google search, social media, SEO, newsletters, usability testing, information architecture, content strategy, website maintenance, and book listings with Amazon/Barnes & Noble.
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publishing website design


Contact Community Services

Contact Community Services is a multi-faceted organization that supports the social, emotional, behavioral and mental health of children, youth, and adults in Syracuse, New York. Contact provides services ranging from training educational professionals to student support and community mental health. Contact needed a user-friendly, intuitive website where visitors could find information quickly; the flexibility to change content layouts and formatting; and a database section. Services provided by Custom WebHelp: website design, RSS feeds, social media, SEO, content strategy, database development, and website maintenance.
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nonprofit website design

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Manlius Chamber of Commerce website design/development, Syracuse

The Greater Manlius Chamber of Commerce enlisted Custom WebHelp to help them determine their website specifications for their first website. An updateable member database was an important part of the site. We developed 3 different membership pages/layouts for easy browsing: by category, by company name, and by company personnel. We also provide database information in a format that enables them to publish a print directory every year. Services provided by Custom WebHelp: database development, website design, content strategy, SEO, and website maintenance.
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nonprofit website design

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Kilian Manufacturing website design

Kilian Manufacturing is a ball bearing manufacturer that needed a professional website to promote their manufacturing internationally. The content strategy we developed included displaying their products not only by category but also by application type—sliding door, transmission etc. We worked closely together to develop an illustrated logo with realistic ball bearings. Custom WebHelp developed their SEO ranking for a number of phrases and they are at the top of Google first page search results (SERP). Services provided by Custom WebHelp: illustration, logo design, website design/development, content strategy, SEO, technical international assistance, and website maintenance.
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manufacturing, product catalog website design

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Gale Gale and Hunt Attorneys at law website development in Syracuse

The Gale Gale & Hunt, LLC, Attorneys at Law, website was designed to showcase their professional expertise, practice areas, attorneys, and locations served. GGH is currently ranked on the first page of Google for syracuse lawyers—remarkable considering the strong competition. Recently with the addition of a new partner, Custom WebHelp developed a scroll banner for their website and an email announcement. Services provided by Custom WebHelp: two logos, website design, email campaign, content strategy, SEO, CMS/database, and website maintenance.
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lawyer website design

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Onondaga County Child Fatality Review Team

The Onondaga County Child Fatality Review Team requested a logo and a user-friendly website that reflected their goal of prevention and providing information/resources to two separate audiences. The website intuitively guides parents and professionals to their separate sections of the website. The website provides for easy restructuring of content and flexibility for future changes. Services provided by Custom WebHelp: logo/brand development, website design, content strategy, SEO, and website maintenance.
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nonprofit website design

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CNY SEL, website development in Syracuse

The CNY SEL website is part of Contact Community Services and offers social emotional training for the Syracuse area schools. This flexible HTML website allows for easy restructuring of content. Services provided by Custom WebHelp: new logo, website design, content strategy, SEO, and website maintenance.
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nonprofit website design

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Clear Path

Clear Path is a nonprofit organization dedicated to helping military veterans and their families recover and reintegrate. Custom WebHelp worked closely together with Clear Path to develop an illustrated logo and banner that visually represented their goals. Their organization has grown tremendously and offers many unique programs to veterans—requiring a very flexible website to keep up with all the changes. Services provided by Custom WebHelp: illustration, logo design, website design, social media, SEO, CMS database/updateable sections, content strategy, and website maintenance.
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nonprofit website design

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Encyclopedia of New York State

The Encyclopedia of New York State website was developed to promote the encyclopedia’s publication by the Syracuse University Press. Custom WebHelp has worked closely with the Press since 2002 on their publishing website and biannual book catalogs. Services provided by Custom WebHelp: website development, content strategy, SEO, and website maintenance.
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publishing website design

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Web illustration
Resume website; learn about our process for illustrated banners


Hypnosis for Women

Rhoda Kopy provides professional hypnosis and coaching services in New Jersey. She requested a professionally redesigned website that would rank high in Google for New Jersey and hypnosis (SEO). We worked closely together on her content, services, and New Jersey locations. Content strategy and search engine optimization were very important for this project. The SEO results have been excellent—all new clients for the business come from the website. We recently added an attractive signup form for her monthly newsletter—ClearMind Matters. Services provided by Custom WebHelp: SEO, website design/web development NJ, information architecture, usability/user friendly, newsletter campaigns, content strategy, and website maintenance.
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small business website design

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Running Wind Studio, Paul Niemiec, the arts website design

Paul Niemiec of Running Wind Studio requested a professional website design to display and sell his beautiful works of art. We developed an HTML website that provided maximum flexibility for change over the long term. We currently have two different layouts for his paintings: galleries as in the image above and a new slideshow layout for his very successful exhibition on Monhegan Island. Custom WebHelp also developed and mailed out an email announcement for Paul’s exhibition and more recently built a facebook page for his studio. Services provided by Custom WebHelp: logo, website design, email campaign, facebook page, SEO, cart, content strategy, and website maintenance.
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view exhibition email announcement
view facebook page
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small business website design

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Opera Tales web illustration
   Opera Tales. Services provided: illustrated banner, website/design development
   and maintenance
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   illustrated banners
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   small business website design


Village Candy

The charming Village Candy Shoppe featured delicious chocolate truffles, old-fashioned candy, candy gift baskets, an online cart, and many other candy treasures. Services provided by Custom WebHelp: logo design, website design, content strategy, SEO, shopping cart, and website maintenance.
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small business website design

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Syracuse Castings

Syracuse Castings requested a professional, redesigned website to showcase their products in a more user-friendly format. Custom WebHelp developed a website of over 1,200 files—consisting of product images, descriptions, CAD/PDF files, and specification tables. Information architecture was critical for organizing and prioritizing their content. Findability—finding information quickly—was also a priority. Content was displayed in a format that allowed visitors to scan quickly, the way visitors really read on the web. The search engine optimization for many of the product pages ranked very well in Google. EJ recently acquired Syracuse Castings. Custom WebHelp was enlisted to implement their design specifications and migrate sections of the Syracuse Castings website. We migrated the 100+ page site within a week’s time. Services provided by Custom WebHelp: website design and development, information architecture, content strategy, SEO search engine optimization, website maintenance, content and website migration.
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manufacturing, product catalog website design

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Pappas, Cox, Kimpel, Dodd & Levine, P.C., Lawyers

The Pappas, Cox, Kimpel, Dodd & Levine law firm requested a redesigned website to highlight their individual/family law focus and small business law services. Services provided by Custom WebHelp: website design, image modification, information architecture, content strategy, SEO, and website maintenance.
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lawyer website design

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The Ridge Golf Club

The Ridge Golf Club is a Robert Trent Jones designed course in Chittenango, NY. Custom WebHelp was requested to build a website quickly to meet deadlines. The website has an hybrid approach, some HTML pages for flexibility (for new kinds of layout/content) and some CMS updateable pages. Services provided by Custom WebHelp: logo, original website design, forms, custom CMS/updateable pages, content strategy, SEO, and website maintenance.
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small business website design

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Syracuse University Replay

The Syracuse University Symposium on Sound Sampling in New York City explored the use of digital sampling and included discussions in law, business, technology, and theory. The program was professionally filmed and simulcast on the web. Services provided by Custom WebHelp: website development, database/CMS, SEO, content strategy, and social media.


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